Links
- A decade of good web design This is the BBC's guide to good web design.
- BBC history
- Best of history websites
- Strategies to enhance the user experience This is the Nielson Norman Group's guide to web usability.
- Usability.gov This is the United States government's guide to developing usable and useful websites.
- Usability: the key to good web design
Books
- Jakob Nielsen and Hoa Loranger, Prioritizing Web usability, New Riders Press, 2006.
Literature on this topic evolves quickly. A good place to start is your local public library.